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Privacy Policy

Effective date: «06» May 2026.

1. General Provisions

VLV DIGITAL LIMITED (Registration number: 14808744; hereinafter — the “Company,” “we,” “us,” or “our”) operates an artificial intelligence-based platform at vlvai.app (hereinafter — the “Service”). This Privacy Policy describes how the Company collects, uses, and protects your personal data.

The Company may provide additional privacy notices for specific products or services at the time personal data is collected.

NOTICE TO USERS IN EUROPE: Additional information for individuals located in the EEA or the United Kingdom is provided in the relevant section below.

2. Contents

  • Personal data we collect
  • How we use your personal data
  • Data retention
  • How we share your personal data
  • Your rights and choices
  • Third-party websites and services
  • Security
  • International data transfers
  • Children
  • Changes to this Privacy Policy
  • Notice to users in Europe
  • Contact information

3. Personal Data We Collect

3.1. Data You Provide to Us

  • Contact data: first name, last name, email address, Telegram ID.
  • Profile data: username and password, participation in contests and surveys.
  • Correspondence data: content of messages when contacting us through the Service, social media, or otherwise.
  • Transaction data: information for placing orders, including order numbers and transaction history.
  • Payment data: payment card or bank account information. Payment data is collected and stored by payment processors, not directly by the Company.
  • Marketing data: preferences regarding receiving newsletters and information about interactions with them.
  • Multimedia data: texts, photos, images and videos you upload through the Service, along with associated metadata.
  • Prompt and request data: commands, descriptions, questions and other materials you create or submit through the Service.
  • Feedback data: information about your experience using the Service.

IMPORTANT: Do not submit confidential, sensitive, unauthorised intellectual property, or biometric information through the Service.

3.2. Data from Third-Party Sources

We may combine data received from you with information from the following sources:

  • public sources: government authorities, open registries, social media;
  • service providers that support the operation of the Service;
  • third-party services through which you sign in to the Service (e.g., Google).

3.3. Automatically Collected Data

We and our partners may automatically collect:

  • Device data: operating system, browser, screen resolution, IP address, unique identifiers, language settings, mobile carrier.
  • Network activity data: pages viewed, time spent on pages, navigation paths, access times.
  • Location data: when the relevant permission is granted.
  • Communication interaction data: email opens, link clicks, including via pixel tags.

3.4. Cookies

Some automatic data collection is carried out using cookies and similar technologies. For more details, please refer to our Cookie Notice.

4. How We Use Your Personal Data

4.1. Providing and Operating the Service

  • operating and developing the Service;
  • creating and maintaining your profile;
  • processing uploaded content and requests;
  • sending service notifications, updates, and support messages;
  • responding to your requests and questions.

4.2. Personalisation

  • understanding your needs and interests;
  • personalising your experience with the Service;
  • remembering your preferences.

4.3. Service Improvement and Analytics

  • analysing how the Service is used;
  • improving the Service, including using uploaded content to train algorithms;
  • developing new products and services.

4.4. Marketing

We and our partners may send you marketing communications based on your interests. You may opt out at any time by following the unsubscribe link in a message or by contacting us.

4.5. Legal Compliance and Protection

  • fulfilling legal requirements and court requests;
  • protecting the rights, safety, and property of users and third parties;
  • preventing fraud and unlawful activity.

5. Data Retention

We retain personal data for as long as necessary to fulfil the purposes for which it was collected, to comply with legal obligations, or to protect our legitimate interests. When determining retention periods, we take into account the nature of the data, the risks of unauthorised access, and applicable legal requirements.

When data is no longer needed, we delete, anonymise, or isolate it from further processing.

6. How We Share Your Personal Data

We may share your personal data with the following categories of recipients:

  • Affiliates: subsidiaries and related entities of the Company.
  • Service providers: third parties providing hosting, IT support, email delivery, marketing, and analytics.
  • Payment processors: to process payment transactions in accordance with their own privacy policies.
  • Advertising partners: to display targeted advertising.
  • Third parties at your direction: where you have given your consent.
  • Professional advisors: lawyers, auditors, bankers, and insurers.
  • Government authorities: where there is a lawful basis for disclosure.
  • Business successors: in connection with a merger, acquisition, or sale of assets.
  • Other users: your profile and uploaded content may be visible to other users of the Service.

7. Your Rights and Choices

7.1. Accessing and Updating Your Data

You may view and update your account data in your profile settings.

7.2. Opting Out of Communications

You may unsubscribe from marketing communications via the link in any message or by contacting us. Service messages will continue to be sent.

7.3. Cookies

You may manage cookies through your browser settings. Disabling cookies may affect the functionality of the Service.

7.4. Content Deletion or Account Closure

  • Deleted content remains on active servers for up to 30 days and in backups for longer.
  • Upon account closure, data becomes immediately inaccessible and is deleted within 90 days.
  • Retention periods may be extended for legal reasons (litigation, regulatory requests, tax audits).

To close your account, please contact: vivalavika88@yandex.ru

8. Third-Party Websites and Services

The Service may contain links to third-party websites and applications. We are not responsible for their privacy practices and recommend that you review them independently.

9. Security

We implement technical, organisational, and physical measures to protect personal data. However, absolute security on the internet cannot be guaranteed.

10. International Data Transfers

Your data may be processed in countries where data protection laws differ from those of the Russian Federation. We take measures to ensure an adequate level of protection for international data transfers.

11. Children

The Service is not intended for persons under 18 years of age. If you believe we have inadvertently collected data about your child, please contact us at vivalavika88@yandex.ru. We will delete such data without undue delay.

12. Changes to This Privacy Policy

We reserve the right to amend this Policy. In the event of material changes, we will notify you by updating the effective date and publishing the new version on the Service. Your continued use of the Service after the changes take effect constitutes your acceptance of the updated Policy.

13. Notice to Users in Europe

13.1. Scope

This section applies to users located in the European Economic Area (EEA) and the United Kingdom.

13.2. Data Controller

«VLV DIGITAL LIMITED» is the data controller for personal data within the meaning of the General Data Protection Regulation (GDPR).

13.3. Legal Bases for Processing

  • Contractual necessity: processing is necessary for the performance of a contract with you.
  • Legitimate interests: processing in our legitimate interests that do not override your rights.
  • Legal obligation: fulfilment of legal obligations.
  • Consent: processing based on your consent.

13.4. Your Additional Rights

You have the right to:

  • Access: obtain information about processing activities and access your data.
  • Rectification: correct inaccuracies in your data.
  • Erasure: request deletion of your data where there is no basis for further processing.
  • Data portability: receive a copy of your data in a machine-readable format.
  • Restriction of processing: request that processing of your data be suspended.
  • Objection: object to processing based on legitimate interests.
  • Withdrawal of consent: withdraw previously given consent at any time.

To exercise your rights, please contact: vivalavika88@yandex.ru

You also have the right to lodge a complaint with the supervisory authority in your place of residence.

14. Contact Information

Company name: «VLV DIGITAL LIMITED»

Recipient address: Pippins, Cherry Drive, HP9 1XP, Beaconsfield, United Kingdom.

Registration number: 14808744

Website: vlvai.app

Email: vivalavika88@yandex.ru

Phone: +7 985 803-07-11

For any questions regarding this Privacy Policy and the processing of personal data, please contact us using the details provided above.