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Terms of Use

Last updated: 06 May 2026.

These Terms of Use ("Agreement") govern your use of the website vlvai.app, its subdomains, and any associated websites, interfaces, services, features, content, software solutions, APIs, and other resources provided by VLV DIGITAL LIMITED («Company").

Please read this Agreement carefully before using the Service.

By using the Service in any way, the User confirms that they:

  1. have read this Agreement;
  2. understand its contents;
  3. accept its terms in full, without reservation or exception;
  4. possess the legal capacity and authority required to enter into a binding agreement;
  5. are not prohibited from using the Service under applicable law.

If the User does not agree to the terms of this Agreement, they must discontinue use of the Service.

The Company reserves the right to amend this Agreement at any time. Continued use of the Service following the publication of a revised version constitutes the User's acceptance of the updated terms.

1. Definitions and General Provisions

1.1. "Service" means the website vlvai.app, its subdomains, personal account dashboard, software interfaces, APIs, features, tools, content, and any other digital products and resources available through or associated with the website.

1.2. "User" means any individual or legal entity that accesses or uses the Service.

1.3. "Account" means the User's personal section within the Service, created upon registration, which provides access to certain features of the Service.

1.4. "Content" means any information, text, images, video, audio, files, graphics, source code, messages, data, generated outputs, and any other materials available in or through the Service.

1.5. This Agreement applies to all Users of the Service, unless otherwise provided by separate contracts, offers, pricing terms, special rules, or additional agreements entered into with the Company.

2. Subject Matter of the Agreement

2.1. The Company grants the User the right to access and use the Service in accordance with this Agreement, within the scope of functionality available to the User at the time of use.

2.2. Unless expressly provided otherwise by a separate agreement, the User is granted a limited, non-exclusive, non-transferable, revocable right to use the Service solely for lawful personal, professional, or internal business purposes.

2.3. The Company reserves the right to modify the Service's features, structure, interface, pricing, usage limits, technical specifications, access methods, and any other parameters at any time and without prior notice to the User, unless otherwise required by applicable law.

3. Registration and Account

3.1. Registration. Access to certain features of the Service may require the User to complete the registration process and create an Account.

3.2. Accuracy of Information. Upon registration, the User agrees to provide accurate, complete, and up-to-date information about themselves, and to promptly update such information if it changes.

3.3. Account Responsibility. The User is solely responsible for:

  1. safeguarding their login credentials, password, and any other means of access;
  2. all actions carried out through their Account;
  3. maintaining the security of access to their Account.

3.4. The User agrees to notify the Company immediately of any unauthorized access to their Account, loss of access credentials, or any other security breach.

3.5. The Company reserves the right to restrict, suspend, or terminate access to an Account in the event of:

  1. the submission of false, inaccurate, outdated, or incomplete information;
  2. the User's violation of this Agreement;
  3. signs of fraud, abuse, or unlawful use of the Service;
  4. requirements imposed by law, court order, a competent authority, or a payment provider;
  5. discontinuation of the Service or any part thereof.

3.6. Unless otherwise permitted by the Service's functionality, the User may not create more than one Account for the purpose of circumventing restrictions, pricing tiers, blocks, or any other rules established by the Company.

4. Content and Intellectual Property

4.1. Rights to the Service. All rights to the Service — including its software, design, structure, texts, graphics, logos, databases, interface elements, technologies, algorithms, and other intellectual property — belong to the Company or are used by it on lawful grounds.

4.2. Restrictions on Use. Without the Company's prior written consent, the User may not:

  1. copy, reproduce, distribute, sell, rent, license, or otherwise exploit the Service or any part thereof;
  2. modify, adapt, translate, decompile, disassemble, or reverse engineer the Service, except where expressly permitted by law;
  3. remove any copyright notices, trademarks, or other proprietary rights notices belonging to the Company;
  4. use the Service in any manner that may infringe upon the rights of the Company or any third party.

4.3. User Content. The User bears sole responsibility for any Content they upload, transmit, publish, generate, store, or otherwise make available through the Service ("User Content»). The User represents and warrants that they hold all necessary rights, permissions, and lawful grounds to use and submit such Content through the Service.

4.4. License to User Content. By posting or otherwise submitting User Content through the Service, the User grants the Company a non-exclusive, royalty-free, worldwide license to use such Content to the extent necessary for:

  1. providing the Service;
  2. ensuring its operation;
  3. storing and processing data;
  4. moderation and technical support;
  5. fixing errors;
  6. ensuring security;
  7. improving the Service, within the limits set forth in this Agreement and the Privacy Policy.

5. Inputs and AI-Generated Outputs

5.1. Where the Service includes artificial intelligence, machine learning, or other automated generation features, the User may submit text prompts, images, and other materials as input («Inputs").

5.2. Based on such Inputs, the Service may produce responses, texts, images, videos, recommendations, and other materials («Outputs").

5.3. The User acknowledges and agrees that:

  1. they bear sole responsibility for all Inputs submitted through the Service;
  2. they must hold all necessary rights, permissions, and lawful grounds to use such Inputs;
  3. outputs are generated automatically and may be inaccurate, incomplete, non-unique, unavailable, misleading, or unsuitable for the User's intended purpose;
  4. the Company makes no warranties as to the originality, exclusivity, legality, quality, accuracy, or fitness of Outputs for any particular purpose;
  5. the User is solely responsible for reviewing, evaluating, and, where necessary, refining Outputs prior to their use, publication, distribution, commercialization, or any other application;
  6. the User may not use the Service to submit or process Inputs for which they lack the necessary rights, including confidential information belonging to third parties, personal data whose use is not permitted, or materials that infringe upon the rights of third parties.

5.4. Unless expressly stated otherwise by the Company, ownership of the Inputs remains with the User. Subject to compliance with this Agreement and applicable law, the User is permitted to use Outputs generated for them through the Service for lawful personal, internal business, or commercial purposes.

5.5. The Company reserves the right to apply technical, product-level, moderation-based, and other restrictions to Inputs and Outputs, including limitations on size, volume, request frequency, format, content, processing speed, and feature availability.

6. Use of Data for Service Improvement and Model Training

The User acknowledges and agrees that the Company may use data provided by the User — including Inputs, Outputs, and other User Content — for the purposes of operating, maintaining, developing, improving, testing, fine-tuning, configuring, and securing the Service, as well as related products, features, models, algorithms, and technologies, including artificial intelligence and machine learning systems.

Such use may include:

  1. training and fine-tuning models;
  2. evaluating quality and improving Service performance;
  3. ensuring security and preventing abuse and fraud;
  4. error diagnosis and technical support;
  5. content moderation, labeling, classification, and analysis;
  6. product analytics and Service optimization.

Where required by applicable law, such processing is carried out in accordance with the Company's Privacy Policy and applicable data protection regulations.

7. Acceptable Use and Restrictions

7.1. The User agrees to use the Service in good faith, responsibly, and solely for lawful purposes.

7.2. The User is prohibited from:

  1. using the Service in violation of applicable law;
  2. uploading, publishing, transmitting, or otherwise using content that is unlawful, harmful, offensive, defamatory, discriminatory, obscene, fraudulent, or misleading;
  3. infringing upon the rights of third parties, including copyrights, neighboring rights, trademark rights, trade names, know-how, rights to one's image, rights to privacy, and any other rights;
  4. using the Service to transmit confidential information belonging to third parties without lawful grounds;
  5. using the Service to create, distribute, or facilitate unlawful activity;
  6. circumventing technical restrictions, usage limits, blocks, or other protective measures;
  7. using automated means to access the Service, scrape data, or bypass its rules, unless expressly authorized by the Company;
  8. interfering with or disrupting the operation of the Service, overloading its infrastructure, or attempting to gain unauthorized access to the Company's systems;
  9. using the Service to develop, train, improve, or operate competing products, where such use is prohibited by the Company's separate terms or by law;
  10. impersonating another person, a representative of the Company, or another user, or otherwise misrepresenting the source of any information.

7.3. The Company reserves the right, at its sole discretion, to remove content, restrict access, or take other measures if it determines that the User is in violation of this Agreement, applicable law, or the rights of third parties, or is creating risks for the Service, the Company, or other users.

8. Monitoring, Moderation, and Security

8.1. The Company reserves the right, but is not obligated, to review, analyze, moderate, remove, block, or restrict access to any Content — including User Content, Inputs, and Outputs — where necessary for:

  1. the operation of the Service;
  2. compliance with legal requirements;
  3. protecting the rights of the Company and third parties;
  4. preventing abuse, fraud, and security breaches;
  5. technical support and error resolution.

8.2. The User understands and agrees that, to the extent permitted by law, the Company may employ both automated and manual tools to detect violations and maintain the security of the Service.

8.3. The Company reserves the right to disclose information about the User and their activity within the Service where necessary:

  1. pursuant to a requirement of law, court order, or a law enforcement or other competent authority;
  2. to protect the rights and legitimate interests of the Company;
  3. to investigate violations;
  4. to respond to third-party claims.

9. Third-Party Services and Integrations

9.1. The Service may contain links to, or provide integration with, third-party websites, applications, platforms, APIs, payment solutions, and other third-party services.

9.2. The Company does not control and is not responsible for:

  1. the availability of third-party services;
  2. the content, functionality, and security of third-party services;
  3. the acts or omissions of their owners and operators;
  4. the terms of use and privacy policies of such services.

9.3. The User's use of any third-party services is at their own risk and subject to the terms and conditions of the respective third parties.

10. Paid Services, Payment, and Refunds

10.1. Paid Features. Certain features or capabilities of the Service may be offered on a paid basis, by subscription, or through a system of tokens, credits, usage limits, or other payment arrangements. Current pricing, plan details, included features, and other applicable terms are set out on the Website, within the Service interface, or at the point of purchase.

10.2. Payment Information. When purchasing a paid service, the User agrees to provide current, complete, and accurate payment details, and consents to the Company and/or its appointed payment provider charging all applicable payments, fees, taxes, and other amounts due to the selected payment method.

10.3. The User is solely responsible for keeping their payment information up to date. Failure to process a charge, a declined payment, or partial payment may result in the restriction, suspension, or termination of access to paid features of the Service.

10.4. Pricing. All prices are stated in [currency], unless expressly indicated otherwise by the Company. Prices do not include bank fees, payment processing charges, carrier fees, or any other additional costs the User may incur, unless expressly stated otherwise.

10.5. Refunds. The User may submit a refund request within 700 calendar days of the date of their first payment, provided that:

  1. the request is submitted within the applicable timeframe;
  2. the subscription, plan, or relevant service has not been materially used;
  3. any tokens, credits, generations, or other usage units included in the payment have not been materially consumed;
  4. there is no evidence of abuse, fraud, violation of this Agreement, or any other bad-faith use of the Service.

The Company reserves the right to deny a refund if there are reasonable grounds to believe that the User has abused the right to a refund, has materially used the Service, or has violated the terms of this Agreement.

10.6. Tokens / Credits / Usage Limits. Where the Service operates on the basis of tokens, credits, generations, quotas, or other units of access and usage ("Tokens"), such Tokens may only be used within the Service and in accordance with the rules established by the Company.

Unless otherwise required by law or expressly stated by the Company:

  1. Tokens have no monetary value;
  2. Tokens may not be transferred to third parties, exchanged, refunded, or redeemed for cash;
  3. unused Tokens may expire at the end of the applicable period, upon cancellation of a subscription, deletion of an Account, or discontinuation of the relevant plan or Service feature.

The Company reserves the right to modify the rules governing Token use, their validity period, volume, value, and other conditions, to the extent permitted by applicable law.

11. Subscription

11.1. Plans and Subscription. Where the Service or any of its features are offered on a subscription basis, information regarding the applicable fee, billing frequency, plan contents, usage limits, renewal terms, and other material conditions is made available to the User at the time of subscribing or on the relevant page of the Website.

11.2. Automatic Renewal. Unless expressly stated otherwise by the Company, subscriptions renew automatically at the start of each subsequent billing period of the same duration, at the price in effect at the time of renewal, unless the User cancels prior to the renewal date. By subscribing, the User consents to the automatic charge of the applicable fee to their designated payment method at the beginning of each new subscription period.

11.3. Cancellation. The User may cancel their subscription at any time through their Account settings or by contacting customer support at: vivalavika88@yandex.ru.

Unless otherwise required by law or expressly stated by the Company:

  1. cancellation takes effect at the end of the current paid period;
  2. the User retains access to paid features until the end of that period;
  3. no refund will be issued for any unused portion of the current paid period.

11.4. Price Changes. The Company reserves the right to change subscription pricing. Where such a change affects an existing subscription, the Company will notify the User through the Service, the Website, email, or any other reasonable means prior to the new price taking effect, unless otherwise required by law. Continued use of the subscription after the new price takes effect constitutes the User's acceptance of the updated terms.

11.5. Non-Payment. If any payment is not successfully processed, is declined, reversed, or not received in full, the Company reserves the right to restrict, suspend, or terminate the User's access to the subscription, paid features, or the Service as a whole until the outstanding amount is paid in full.

12. Disclaimer of Warranties

12.1. The Service is provided on an "as is" and "as available" basis, unless otherwise expressly required by mandatory provisions of applicable law.

12.2. The Company does not warrant that:

  1. the Service will meet all of the User's expectations or intended purposes;
  2. the Service will operate without interruption, errors, failures, or delays;
  3. the results of using the Service will be accurate, complete, reliable, unique, or legally safe;
  4. any defects or errors will be remedied within any particular timeframe;
  5. the Service will be compatible with any specific devices, software, browsers, or third-party platforms.

12.3. The User uses the Service, Inputs, Outputs, and any other Content at their own risk.

13. Limitation of Liability

13.1. To the fullest extent permitted by law, the Company shall not be liable for any indirect, incidental, special, punitive, or consequential damages, including loss of profits, loss of data, damage to reputation, loss of customers, revenue, or opportunities, arising out of or in connection with the use of or inability to use the Service.

13.2. The Company shall not be liable for:

  1. any act or omission of the User;
  2. the content, legality, or use of User Content;
  3. the accuracy, uniqueness, suitability, or lawfulness of Outputs;
  4. the actions of third parties, third-party services, or integrations;
  5. technical failures, unavailability of the internet, hardware, payment systems, APIs, hosting infrastructure, or other external components.

13.3. Unless otherwise required by mandatory provisions of law, the Company's total liability for any claim arising out of or related to the Service or this Agreement shall be limited to 1000 dollars.

13.4. Nothing in this Agreement excludes or limits any liability that cannot be excluded or limited under applicable law.

14. Indemnification

The User agrees to indemnify and hold harmless the Company, its affiliates, officers, employees, contractors, agents, and partners from and against any losses, expenses, claims, demands, fines, costs, and other liabilities, including reasonable legal fees, arising out of or in connection with:

  1. User Content;
  2. the User's use of the Service;
  3. the User's violation of this Agreement;
  4. the User's violation of applicable law;
  5. the User's infringement of any third-party rights.

15. Term and Termination

15.1. This Agreement enters into force upon the User's first use of the Service and remains in effect until the User ceases to use the Service or the Agreement is otherwise terminated.

15.2. Termination by the Company. The Company reserves the right to restrict, suspend, or terminate the User's access to the Service, in whole or in part, at any time in the event of:

  1. a violation of this Agreement;
  2. non-payment;
  3. signs of unlawful or bad-faith use;
  4. a requirement imposed by law or a competent authority;
  5. discontinuation of the Service or any part thereof.

15.3. Termination by the User. The User may discontinue use of the Service at any time. Where the Service provides for account deletion, the User may submit a request to: vivalavika88@yandex.ru.

15.4. Effect of Termination. Upon termination of access to the Service:

  1. the User's right to use the Service ceases immediately;
  2. the Company may delete the Account, User Content, usage history, and other associated data in accordance with the Privacy Policy, internal data retention policies, and applicable law;
  3. provisions of this Agreement that by their nature should survive termination shall continue in full force and effect, including provisions relating to intellectual property rights, limitation of liability, indemnification, governing law, and dispute resolution.

16. Privacy Policy and Cookies

16.1. Use of the Service is also governed by:

  1. the Privacy Policy;
  2. the Cookie Notice / Cookie Policy.

16.2. If the User does not agree to the terms governing data processing and the use of cookies, they must discontinue use of the Service.

17. Amendments to the Agreement

17.1. The Company reserves the right to amend this Agreement at any time.

17.2. A revised version of the Agreement takes effect upon its publication on the Website, unless a different effective date is specified in the revised version itself.

17.3. The User is responsible for independently monitoring the current version of the Agreement. Continued use of the Service following the entry into force of any amendments constitutes the User's acceptance of the revised terms.

18. Governing Law and Dispute Resolution

18.1. This Agreement is governed by the laws of UK, unless otherwise required by mandatory provisions of applicable law.

18.2. Any disputes or disagreements arising out of or in connection with this Agreement shall first be referred to the parties for resolution through negotiation.

18.3. If a dispute cannot be resolved through negotiation, it shall be submitted to the courts at the place of incorporation of VLV DIGITAL LIMITED, or to such other court as may be determined in accordance with applicable law.

19. Miscellaneous

19.1. Severability. If any provision of this Agreement is found to be invalid or unenforceable, such finding shall not affect the validity or enforceability of the remaining provisions.

19.2. No Waiver. The Company's failure to enforce any provision of this Agreement shall not constitute a waiver of its right to enforce that provision at any future time.

19.3. Entire Agreement. This Agreement constitutes the entire agreement between the User and the Company with respect to the use of the Service and supersedes all prior understandings and arrangements relating to its subject matter, unless expressly provided otherwise in separate documents issued by the Company.

19.4. Electronic Communications. The User consents to receiving legally significant notices, communications, and information in electronic form, including via publication on the Website, within the Account dashboard, and/or by email.

20. Contact Information

Company name: «VLV DIGITAL LIMITED»

Registration number 14808744

Registered address: Pippins, Cherry Drive, HP9 1XP, Beaconsfield

Email: vivalavika88@yandex.ru

Support email: vivalavika88@yandex.ru

Phone: +7 985 803-07-11

Website: vlvai.app